Business with RECONYX is subject to the Terms and Conditions set forth below. By purchasing products from RECONYX, the Buyer agrees to the following Terms and Conditions - which may be updated and/or modified at RECONYX's discretion from time to time. These Terms and Conditions constitute the entire agreement between RECONYX and Buyer, and supersede any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information.


RECONYX offers a 30-day satisfaction guarantee. If for any reason Buyer is not completely satisfied with products purchased from RECONYX, Buyer may return products within 30 days of purchase for a full refund of the purchase price and applicable taxes - subject to the following conditions: Hardware products must be returned in original packaging and must be complete and in "new" condition. Any damaged or worn products may be subject to a restocking fee. Buyer must obtain a Return Material Authorization (RMA) number for all products returned under this money-back guarantee. A RMA may be obtained by calling RECONYX at 1-866-493-6064. Shipping charges will not be refunded.


RECONYX hardware products are warranted for one (1) year, unless otherwise noted. If during this period, through normal use, a hardware product becomes defective due to defects in materials or workmanship, RECONYX will either repair or replace the product. This warranty is void if a product failure results from accident, abuse, improper use by Buyer, disassembly, or unauthorized maintenance or repair. Software products are licensed to Buyer under the terms of the applicable RECONYX software license (contained within installation programs). If a user wishes to review the software license agreement before purchasing products from RECONYX, a copy of the software license may be obtained by request. Buyer must obtain a Return Material Authorization (RMA) number from RECONYX before returning any product(s) for repair or replacement. If RECONYX concludes that a returned product is not defective, Buyer will be notified, the product will be returned to Buyer at Buyer's expense, and Buyer may be charged for RECONYX's examination and testing of the product. This limited warranty is the sole warranty for hardware and software products offered by RECONYX and RECONYX shall not be liable for any amounts for said products except in compliance with this warranty.


When making credit card purchases, Buyer represents and warrants that: (i) the credit card information supplied by Buyer pursuant to this Contract is true, correct and complete, (ii) charges incurred by the Buyer pursuant to this Contract will be honored by the Buyer's credit card company or will be promptly paid for by Buyer in readily available funds before RECONYX has any further obligation to perform under this Contract; and (iii) Buyer shall pay charges incurred by Buyer pursuant to this Contract at the amounts in effect at the time incurred, as posted on this web site, including all applicable taxes. Buyer shall be responsible for all charges incurred through the usage of Buyer's password, whether or not such charges were authorized by Buyer. Buyer agrees to keep his or her password confidential. RECONYX shall have no obligation to protect Buyer from unauthorized use of Buyer's password, but shall honor reasonable password change requests of Buyer.


Product prices do not include applicable sales, use, service, value- added or like taxes. Buyer shall pay all applicable sales, use, service, value- added or like taxes, unless Buyer has provided RECONYX with an appropriate and acceptable exemption certificate from the applicable taxing authorities. Buyer shall indemnify and hold RECONYX harmless, with respect to any taxes. Buyer agrees to pay any applicable sales, use, service, value added or like taxes and reimburse RECONYX for any of those taxes paid by RECONYX.


RECONYX shall deliver the products to a commercially reasonable carrier (a "Carrier") at RECONYX's facility for shipment to Buyer and, if Buyer requires that the products be delivered outside of the United States, RECONYX shall arrange for a Common Carrier to Buyer's foreign location. All deliveries shall by FOB Origin (based on applicable RECONYX Location). Shipments shall be scheduled after acceptance of Buyer's orders by RECONYX and receipt by RECONYX of necessary and/or requested documents from Buyer. For all deliveries, Buyer shall pay, or reimburse RECONYX for, all applicable freight charges, insurance, applicable import duties, and other related fees and shall be responsible for carrying out customs formalities and clearance. Buyer shall be solely responsible for insuring products during transit and for transit delays. Buyer is responsible for inspecting any delivery in a timely manner and any claims for any product shortage, defect or damage shall be deemed waived unless presented to RECONYX in writing within 45 days of shipment.


RECONYX may terminate any order if any representations made by Buyer to RECONYX are determined to be false or misleading. Changes to orders shall not be binding upon nor be put into effect by RECONYX unless confirmed in writing by RECONYX's designated representative. In such event, and if said change results in a lesser charge to Buyer, RECONYX shall issue the Buyer a credit less shipping and handling charges incurred.


This Agreement represents the entire understanding between Buyer and RECONYX regarding purchases by Buyer from RECONYX and supersedes any prior statements or representations from RECONYX. If you do not agree to be bound by these Terms and Conditions, you will not be able to purchase products from RECONYX.